This is the twenty first in our bi-weekly series of posts that provide excerpts and tips from our recently published book, Building Enduring Client Loyalty: A Guide for Lawyers and Their Firms. Click here to save 15%. Enter code ‘AUTHBEC’ at the checkout. The legal industry, like many others including financial services, accounting, and engineering, traditionally have…Read More
- Client Loyalty Post #21: Are you delivering on diversity the way your clients expect you to? 07.21.21
- Client Loyalty Post #20: Are you truly collaborating or just being collegial? 07.07.21
- Client Loyalty Post # 19: Are you cross-selling in a way that is self-serving first? 06.23.21
- Client Loyalty Post #18: Does being on a preferred panel provide you with an advantage or disadvantage? 06.09.21
- Client Loyalty Post # 17 – Are you innovating or just following a fad? 05.19.21
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