Our two prior blog posts examined a number of trends, challenges and changes that will affect legal service businesses of the future. “Legal service business” is used here intentionally to suggest that many legal services of the future will more frequently be provided by non-traditional law firms (many of which won’t even be called or…Read More
- Client Loyalty Post #21: Are you delivering on diversity the way your clients expect you to? 07.21.21
- Client Loyalty Post #20: Are you truly collaborating or just being collegial? 07.07.21
- Client Loyalty Post # 19: Are you cross-selling in a way that is self-serving first? 06.23.21
- Client Loyalty Post #18: Does being on a preferred panel provide you with an advantage or disadvantage? 06.09.21
- Client Loyalty Post # 17 – Are you innovating or just following a fad? 05.19.21
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