Let Us Help You Reach Your New Year’s Goals

01.08.20 | Susan Duncan

Happy New Year! While most reports from Q4 indicate that 2019 was a robust year for law firms, others are cautioning that we are still due for a slowdown in 2020.  Now is the time to hone your growth strategies, safely secure your clients and your own talent, and proactively manage into the future.  We…

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Countdown to 2020: A Recap of 2019 Best Ideas and Tips

12.18.19 | Susan Duncan

We published 24 articles in 2019 on topics geared toward law firm leaders and managers as well as those geared toward individual lawyers and professionals. This recap includes only the high-level points made in many of those posts, but we encourage you to go back to the original posts to receive the more thorough analysis…

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A Compendium of Insights, Trends, Tips and Best Practices

05.01.19 | Susan Duncan

To our clients and colleagues – It came to our attention that many of you were not on our distribution list until very recently and therefore not receiving our bi-weekly blog.  Knowing you are too busy to go to the web site to peruse the list of topics or may not have signed up on…

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Enhancing Your Personal Leadership Skills: Influence and Persuasion

03.06.19 | Susan Duncan

Traditionally, firm leaders used a top-down, authoritarian style. Change initiatives, strategic and operational objectives and new policies were announced using a “command and control” approach, dictating what needed to be done and by when. Decisions and outcomes often were predetermined by the managing partner or an executive committee and imposed upon others at the firm….

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Accelerate Your Personal Success: Executive Presence

02.20.19 | Susan Duncan

Executive presence is comprised of the gravitas/aura you project, the ways in which you communicate, your appearance, the impression you make and your authenticity. It is an essential quality for leaders and critical for all who want to succeed – a combination of traits and behaviors that can mean the difference between advancing or remaining…

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Practice Groups Part 4: Practice Group Leader as Talent Manager and Coach

01.09.19 | Susan Duncan

Perhaps one of the most challenging responsibilities for today’s practice group leaders is the “people” side of the business. In our prior two posts, we have discussed the Practice Group Leader as Strategist and the Practice Group Leader as Financial Steward. While PGLs often get help from others managing the associates and staff in the…

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Practice Groups Part 3: Practice Group Leader as Financial Steward

12.12.18 | Susan Duncan

As firms continue to grow in size and complexity, it often is no longer possible for them to drive, manage and measure the revenue growth of the firm only through the central leadership. The concept of practice groups operating as business units is that they now have primary responsibility for overseeing major aspects of their…

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Practice Groups Part 1: The Framework and Leadership Role

11.07.18 | Susan Duncan

Most law firms have implemented a  practice group structure. Even those firms that retain the traditional, larger umbrella department structure (for example, corporate/transactional, litigation/disputes, regulatory,) most break down the management of the practice into smaller strategic business units that are used to: Organize lawyers and manage talent with specific skills and specialties Develop, execute and monitor…

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Change Management 2: Strong Leadership and Collaboration are Required to Drive Change

10.24.18 | Susan Duncan

Making meaningful and sustainable change will require collaboration and strong leadership. As discussed in Change Management Part 1, effectuating change in law firms is more difficult than other professions and industries and managing partners cite the reluctance or refusal of the vast majority of their partners to change.  Given the dynamic shifts occurring in the…

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Change Management Part 1: The Framework

10.10.18 | Susan Duncan

The instability, disruption and resulting anxiety in the legal profession at times feels like a roller coaster: ups and downs, twists and turns, peaks and valleys, fast and slow, feelings of risk, exposure and vulnerability and a lack of control over our destiny. We are more or less along for the ride, which admittedly is…

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Succession Management Pillar 4 of 5: Leadership Succession and Knowledge Transitions

09.12.18 | Susan Duncan

There are many complex issues related to succession. We have reviewed many of these already in our previous three posts which can be found here, here and here. In this fourth pillar, we will address two important areas that pose particular risk for law firms in two key areas: leadership transitions and loss of knowledge.Loss of…

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Make This the Year You Take Control of Your Time!

01.10.18 | Susan Duncan

A lot of lawyers are extremely challenged about operating in crisis mode and ending many days feeling they were not productive because they were side-tracked into unanticipated interactions, tasks and requests.  Being organized and able to prioritize is something some people seem naturally to do better than others, but actually are skills that can be learned…

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Do Your Law Firm Leaders Lead or Manage?

10.26.16 | Susan Duncan

Leadership is not a title or a position. The best leaders have developed competencies that enable them to drive their firms forward, think conceptually and strategically and effectively build and rely on teams and networks. According to the 2016 Deloitte Global Human Capital Trends report, eighty-nine percent of companies see leadership as an important or…

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How Can We Help Practice Group Leaders to be Successful?

09.11.12 | Susan Duncan

The role of the Practice Group Leader (PGL) has become extremely demanding and complex. As firms have grown, they have developed additional ways to organize and manage themselves through industry groups, client teams and practice groups. Most firms now use PGs as their primary business units through which revenue is generated and measured, work is…

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