Client Loyalty Post #15: Will you keep your client once the senior partner retires?
This is the fifteenth in our weekly series of posts that provide excerpts and tips from our book Building Enduring Client Loyalty: A Guide for Lawyers and Their Firms, just published in February. Click here to save 15%. Enter code ‘AUTHBEC’ at the checkout. Transitioning or turning over clients is one of the most challenging hurdles in…
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