I am thrilled that this book is now available for purchase through Globe Law and Business and Amazon. Please feel free to contact me directly to inquire about individual or larger quantity discounts. I hope it will be a valuable resource for all those who serve clients and continue to look for ways to improve…
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This is the sixth in our weekly series of posts that provide excerpts and tips from our book Building Enduring Client Loyalty: A Guide for Lawyers and Their Firms, just published in February. Click here to save 10%. Enter code ‘BEC10’ at the checkout Strong relationships are built on a foundation of trust. Whether…
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This is the fifth in our weekly series of posts that provide excerpts and tips from our upcoming book Building Enduring Client Loyalty: A Guide for Lawyers and Their Firms. Click here to save 10%. Enter code ‘BEC10’ at the checkout Clients form impressions of you and your firm from their initial awareness of the…
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This is the fourth our weekly series of posts that provide excerpts and tips from our upcoming book Building Enduring Client Loyalty: A Guide for Lawyers and Their Firms. Click here to save 10%. Enter code ‘BEC10’ at the checkoutClients have become much more discerning about who they rely on to serve their legal needs. …
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This is the third in our weekly series of posts that provide excerpts and tips from our upcoming book Building Enduring Client Loyalty: A Guide for Lawyers and Their Firms. Click here to save 10%. Enter code ‘BEC10’ at the checkout What makes a client a Loyalist? The goal for any law firm is…
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This is the second in our weekly series of posts that provide excerpts and tips from our upcoming book Building Enduring Client Loyalty: A Guide for Lawyers and Their Firms. Click here to save 10%. Enter code ‘BEC10’ at the checkout The word loyalty and the concept of loyalty mean very different things to different people….
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Happy New Year! We are pleased to kick-off 2021 with a return to writing our blog posts. We will be providing excerpts and tips every week from our upcoming book entitled Building Enduring Client Loyalty. Click here to save 10%. Enter code ‘BEC10’ at the checkout. What is “Building Enduring Client Loyalty” about?Being a trusted…
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