Let Us Help You Reach Your New Year’s Goals

01.08.20 | Susan Duncan

Happy New Year! While most reports from Q4 indicate that 2019 was a robust year for law firms, others are cautioning that we are still due for a slowdown in 2020.  Now is the time to hone your growth strategies, safely secure your clients and your own talent, and proactively manage into the future.  We…

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Innovation in Law Firm Operations: Takeaways from LMA’s P3 Conference

06.26.19 | Susan Duncan

Nearly four hundred professionals gathered for the 7th annual P3: Practice Innovation Conference focusing on project management, process improvement and pricing and hosted by the Legal Marketing Association.  It was an impressive group of experts and very instructive to see how law firms continue to expand their commitment to legal operations and innovation in their…

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The Skills Gap Part 1: What Competencies will Lawyers Need to Stay Relevant in the Future?

05.15.19 | Susan Duncan

Our last three posts have addressed different aspects of innovation that are occuring in the legal profession:  Innovation Part 1: What It Is and What It Isn’t, Innovation Part 2: Insights from Expertsand Innovation Part 3:  ALSPs Are Expanding and Aren’t Alternative Anymore.  Inherent in all of this client-driven change and digital transformation is the…

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Practice Groups Part 3: Practice Group Leader as Financial Steward

12.12.18 | Susan Duncan

As firms continue to grow in size and complexity, it often is no longer possible for them to drive, manage and measure the revenue growth of the firm only through the central leadership. The concept of practice groups operating as business units is that they now have primary responsibility for overseeing major aspects of their…

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A Race to the Bottom for the AmLaw 200 and Below? Doesn’t Have to Be.

06.14.18 | Susan Duncan

A month ago, at a conference on change management, a managing partner of an AmLaw 200 firm asked a question that likely weighs on the minds of most AmLaw 200 managing partners, some of the AmLaw 100 firms and many of those below the top 200. His question was: We hear all the time that…

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Is Your C-Suite Siloed or Collaborative?

06.12.13 | Susan Duncan

As law firms continue to strive to run themselves as businesses, more are hiring senior level business executives who do not have law degrees or who have joint JD/MBA degrees but who likely have more experience in business than practicing law. Most law firm CEOs in the US and UK, however, are lawyers, many of whom still…

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Culture Part 1: Does Law Firm Culture Play a Role in Success or Failure?

08.23.12 | Susan Duncan

You bet it does — perhaps now more than ever. Of course this depends on how you define “success.” With so much focus on the numbers – PPPs, RPL, revenues, de-equitizing, equity versus income partners, cutting expenses, discounts and billing rates, utilization, hours – it would be easy to assume that every corporate law firm…

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