Law Firm MDPs and New Delivery Models Part 1 – A Primer

10.04.17 | Susan Duncan

In our post Who Do Law Firms Compete with and Why? we described the fierce competition that law firms face today, noting that much of that competition is increasingly  coming from non-law firm legal services providers, consulting firms and the Big 4, which have some of the largest law firms in the world outside the…

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Industry Group Strategy Part 2: How to Execute IGs Effectively

09.06.17 | Susan Duncan

In our prior post, Industry Group Strategy Part 1 – What are They and Why Have IGs? we clarified the difference between sectors and industries and discussed the benefits and goals of having them.  In law firms, Industry Groups, like client teams, straddle multiple practice groups and lawyers may be members of several practice groups…

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Industry Group Strategy Part 1 – What are They and Why Have IGs?

08.16.17 | Susan Duncan

Many law firms have formed industry groups, but are they defining and managing them correctly and effectively? In many cases, no.  In some instances, firms are not even using the correct nomenclature. In others, they list so many industry groups on their web sites that it is clear this is more of a marketing tactic…

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Collaboration: Walking the Talk at Morgan Lewis

03.29.17 | Susan Duncan

[Note: This article is being published with the permission of our client, Morgan Lewis & Bockius.] Two of our previous posts on collaboration, True Collaboration Drives Profitability and Collaboration: The Next Law Firm Frontier, discussed the benefits of collaborative cultures and approaches to client representation.   But both articles also alluded to the reasons why collaboration…

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True Collaboration Drives Profitability and Client Loyalty

03.15.17 | Susan Duncan

Collaboration in the workplace is widely recognized as an important success factor in the most effective organizations. It is necessary in order to build and share knowledge, accelerate innovation, break down silos and facilitate connectivity.  A recent Harvard study found that managers and employees now spend 50% or more time in collaborative activities than they…

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Who are Law Firms Really Competing With and Why?

01.18.17 | Susan Duncan

Law firms are facing stiff competition when it comes to holding onto their clients, much less gaining market share. Given the flat growth in available legal work, law firms have been having to “steal” work from other firms to gain share. BTI Consulting’s Market Outlook and Client Service Review 2017 reports that while legal spending…

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Law Firm Partnership Part 2: Becoming and Remaining an Equity Partner

12.14.16 | Susan Duncan

Our last blog post, “Law Firm Partnership Part 1: Do True Partnerships Still Exist?” explored the changes that have occurred in the partnership model in recent decades and the core aspects to healthy partnerships.  In this post, we will examine the qualities needed to advance to equity partner status and what it takes to be…

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Law Firm Partnership Part 1: Do “True Partnerships” Still Exist?

11.30.16 | Susan Duncan

Citi Private Bank has released its third quarter report on law firm growth and it indicates a slow-down since their mid-year report.  The following findings are important to note: Demand was nearly flat at .3% Revenue growth other than due to billing rate increases was only .3% Firms have seen an increase in compensation expenses…

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Do Your Law Firm Leaders Lead or Manage?

10.26.16 | Susan Duncan

Leadership is not a title or a position. The best leaders have developed competencies that enable them to drive their firms forward, think conceptually and strategically and effectively build and rely on teams and networks. According to the 2016 Deloitte Global Human Capital Trends report, eighty-nine percent of companies see leadership as an important or…

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Part 3 of 3: The Next Normal – What Can Law Firms Learn from Netflix?

08.04.14 | Susan Duncan

Our two prior blog posts examined a number of trends, challenges and changes that will affect legal service businesses of the future. “Legal service business” is used here intentionally to suggest that many legal services of the future will more frequently be provided by non-traditional law firms (many of which won’t even be called or…

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Part 2 of 3: The Next Normal – What Talent and Skills Will Progressive Law Firms Need?

07.02.14 | Susan Duncan

In Part 1 of 3: The Next Normal – Will the Traditional Law Firm Model Survive?, we suggested that the traditional firm model will not survive in the future (or perhaps even the present for many.) The law firm or legal service organization of the future will employ numerous types of people who have various skills,…

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Part 1 of 3: The Next Normal – Will the Traditional Law Firm Model Survive?

06.16.14 | Susan Duncan

This article is the first in a series to look at the “Next Normal” for law firms. Part 1 focuses on the traditional law firm model and why it is unlikely to remain as it is, Part 2 focuses on lawyer skills and talent management in the future, and Part 3 will address whether and…

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The Future is Here: 10 Trends and What Your Firm Should be Asking Itself

07.11.13 | Susan Duncan

Two things are clear right now. First, dramatic changes have already occurred and will continue to occur in the legal profession (actually, most are affecting all sectors of the economy.) Second, these and other new changes will be permanent, i.e., this is not a pendulum swing that will swing back. The marketplace is driving these…

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Are Project Management and Process Improvement Just Fads?

05.30.13 | Susan Duncan

Like many things occurring in the profession right now, this is a trend that is here to stay. Clients want their legal work done faster, cheaper and smarter and they know that there are good practices in place in other professions and businesses that can be adapted to the practice of law.  Companies like GE…

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What is Your Firm’s Core Purpose and Is It Time to Revisit It?

03.04.13 | Susan Duncan

All the disruption, uncertainty and competition afflicting law firms today is creating a lot of anxiety and fear. Plenty of lawyers are questioning why they chose law as a profession and whether they should retool into another career, law firm leaders question how they will lead their firms through this time of turbulence, and most…

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