We published 24 articles in 2019 on topics geared toward law firm leaders and managers as well as those geared toward individual lawyers and professionals. This recap includes only the high-level points made in many of those posts, but we encourage you to go back to the original posts to receive the more thorough analysis…
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In our prior post, Smart Growth Part 6: Organic Growth of Talent, we discussed the need for growing your talent organically as well as through lateral hiring of associates and partners. Today, when leaders and consultants talk about organic growth, they often are referring to the revenue side of organic growth. In a highly competitive environment…
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Our prior three law firm case studies have featured a 75-lawyer firm in Chicago, a 550-lawyer US firm and a 1,100-lawyer firm all based in the United States except for 13 full-time lawyers in China. This case study is about global law firm Morgan Lewis, with more than 2,000 lawyers across 17 offices in the…
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Nearly four hundred professionals gathered for the 7th annual P3: Practice Innovation Conference focusing on project management, process improvement and pricing and hosted by the Legal Marketing Association. It was an impressive group of experts and very instructive to see how law firms continue to expand their commitment to legal operations and innovation in their…
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Our last three posts have addressed different aspects of innovation that are occuring in the legal profession: Innovation Part 1: What It Is and What It Isn’t, Innovation Part 2: Insights from Expertsand Innovation Part 3: ALSPs Are Expanding and Aren’t Alternative Anymore. Inherent in all of this client-driven change and digital transformation is the…
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To our clients and colleagues – It came to our attention that many of you were not on our distribution list until very recently and therefore not receiving our bi-weekly blog. Knowing you are too busy to go to the web site to peruse the list of topics or may not have signed up on…
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Executive presence is comprised of the gravitas/aura you project, the ways in which you communicate, your appearance, the impression you make and your authenticity. It is an essential quality for leaders and critical for all who want to succeed – a combination of traits and behaviors that can mean the difference between advancing or remaining…
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Our last post, Be Intentional About Personal Marketing and Business Development, provided reasons for and tips on how to become more intentional about business development. One aspect of business development that can become very time-consuming and expensive is attendance and speaking at conferences or seminars. Before accepting invitations to speak or requesting approval to attend…
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Most lawyers recognize the need to actively pursue new work by generating repeat business from satisfied existing clients and by attracting new clients to the firm. Too many, however, still engage in random acts of marketing or “throwing spaghetti at the wall and hoping something sticks.” Even effective rainmakers could do a better job of…
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This post follows two prior posts and addresses the third pillar of succession management. Like many aspects of law firm management, the subject of succession planning often is limited to internal firm or management discussions and consideration. This is a mistake. Clients know and worry that senior partners may be nearing retirement, and absent any…
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When lawyers first started exploring the uncomfortable process of “selling” as early as the 1980s not long after the 1977 Bates decision allowing lawyers to advertise, it was uncomfortable and seen as unseemly even sleazy. Over the decades, consultants have adapted sales approaches shifting from the traditional model into consultative selling. This approach has proven effective…
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A lot of lawyers are extremely challenged about operating in crisis mode and ending many days feeling they were not productive because they were side-tracked into unanticipated interactions, tasks and requests. Being organized and able to prioritize is something some people seem naturally to do better than others, but actually are skills that can be learned…
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All of the research on gender bias and communications indicates that there are significant differences in the way men and women communicate. Men often are direct, women indirect. For men, communication helps achieve a goal, provides an answer; for women, it is more of a process, they want to tell a story and make a…
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Despite the progress women have achieved in general and in law firms, many women continue to express frustration about how to compete and be successful as they climb the career ladder. Enlightened firms have tried to tackle unconscious bias through mandatory training and intentionally putting more women in management positions. Some clients have gone…
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Ask the most successful rainmakers what their secret is to their success and most will tell you that they work on it constantly and relentlessly. It has become integral to their client work and practice and they do it every day. Given the pressure lawyers feel to record billable hours, it may seem almost impossible…
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